{"id":25556,"date":"2025-04-02T14:14:51","date_gmt":"2025-04-02T07:14:51","guid":{"rendered":"https:\/\/edutrade.vn\/?page_id=25556"},"modified":"2026-05-27T17:35:56","modified_gmt":"2026-05-27T10:35:56","slug":"chinh-sach-khieu-nai","status":"publish","type":"page","link":"https:\/\/edutrade.vn\/en\/chinh-sach-khieu-nai\/","title":{"rendered":"Complaints policy"},"content":{"rendered":"
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QUY CH\u1ebe TI\u1ebeP NH\u1eacN V\u00c0 GI\u1ea2I QUY\u1ebeT KHI\u1ebeU N\u1ea0I KH\u00c1CH H\u00c0NG <\/b>C\u00d4NG TY C\u1ed4 PH\u1ea6N EDU TRADE<\/b><\/h1>\n

I. M\u1ee4C \u0110\u00cdCH<\/b><\/h2>\n

Quy ch\u1ebf n\u00e0y \u0111\u01b0\u1ee3c ban h\u00e0nh nh\u1eb1m:<\/span><\/p>\n

    \n
  • Thi\u1ebft l\u1eadp quy tr\u00ecnh ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch minh b\u1ea1ch, chuy\u00ean nghi\u1ec7p v\u00e0 th\u1ed1ng nh\u1ea5t.<\/span><\/li>\n
  • B\u1ea3o v\u1ec7 quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a kh\u00e1ch h\u00e0ng khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 t\u1ea1i Edu Trade.<\/span><\/li>\n
  • N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, t\u0103ng c\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
  • \u0110\u1ea3m b\u1ea3o vi\u1ec7c x\u1eed l\u00fd khi\u1ebfu n\u1ea1i tu\u00e2n th\u1ee7 \u0111\u00fang quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh, quy \u0111\u1ecbnh c\u1ee7a S\u1edf Giao d\u1ecbch H\u00e0ng h\u00f3a Vi\u1ec7t Nam (MXV) v\u00e0 c\u00e1c quy \u0111\u1ecbnh n\u1ed9i b\u1ed9 c\u1ee7a c\u00f4ng ty.<\/span><\/li>\n
  • L\u00e0m c\u01a1 s\u1edf \u0111\u1ec3 ph\u1ed1i h\u1ee3p x\u1eed l\u00fd v\u1edbi MXV v\u00e0 c\u00e1c c\u01a1 quan li\u00ean quan trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh tranh ch\u1ea5p ho\u1eb7c kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn gi\u1eefa c\u00e1c b\u00ean.<\/span><\/li>\n<\/ul>\n

    II. PH\u1ea0M VI \u00c1P D\u1ee4NG<\/b><\/h2>\n

    Quy ch\u1ebf n\u00e0y \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi:<\/span><\/p>\n

      \n
    • T\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n, giao d\u1ecbch, \u0111\u00e0o t\u1ea1o ho\u1eb7c c\u00e1c d\u1ecbch v\u1ee5 li\u00ean quan do Edu Trade cung c\u1ea5p.<\/span><\/li>\n
    • To\u00e0n b\u1ed9 c\u00e1n b\u1ed9, nh\u00e2n vi\u00ean, \u0111\u1ed1i t\u00e1c c\u1ee7a Edu Trade c\u00f3 li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i.<\/span><\/li>\n
    • C\u00e1c tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh tranh ch\u1ea5p, ph\u1ea3n \u00e1nh ho\u1eb7c khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn:<\/span>\n
        \n
      • M\u1edf v\u00e0 qu\u1ea3n l\u00fd t\u00e0i kho\u1ea3n giao d\u1ecbch.<\/span><\/li>\n
      • Ho\u1ea1t \u0111\u1ed9ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
      • Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n, \u0111\u00e0o t\u1ea1o.<\/span><\/li>\n
      • Quy tr\u00ecnh giao d\u1ecbch h\u00e0ng h\u00f3a ph\u00e1i sinh.<\/span><\/li>\n
      • H\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7, n\u1ec1n t\u1ea3ng giao d\u1ecbch.<\/span><\/li>\n
      • C\u00e1c ngh\u0129a v\u1ee5 v\u00e0 quy\u1ec1n l\u1ee3i ph\u00e1t sinh gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 c\u00f4ng ty.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

        III. PH\u1ea0M VI TR\u00c1CH NHI\u1ec6M<\/b><\/h2>\n
          \n
        • Edu Trade l\u00e0 \u0111\u01a1n v\u1ecb ch\u1ecbu tr\u00e1ch nhi\u1ec7m tr\u1ef1c ti\u1ebfp x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh t\u1eeb quan h\u1ec7 h\u1ee3p \u0111\u1ed3ng v\u1edbi kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/li>\n
        • Ch\u1ee7 \u0111\u1ed9ng ti\u1ebfp nh\u1eadn, x\u00e1c minh v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i th\u00f4ng qua vi\u1ec7c ki\u1ec3m tra nh\u1eadt k\u00fd giao d\u1ecbch, d\u1eef li\u1ec7u h\u1ec7 th\u1ed1ng, ch\u1ee9ng t\u1eeb v\u00e0 c\u00e1c t\u00e0i li\u1ec7u li\u00ean quan. \u0110\u1ed3ng th\u1eddi, gi\u1ea3i th\u00edch r\u00f5 c\u00e1c \u0111i\u1ec1u kho\u1ea3n h\u1ee3p \u0111\u1ed3ng, \u0111i\u1ec1u kho\u1ea3n mi\u1ec5n tr\u1eeb tr\u00e1ch nhi\u1ec7m v\u00e0 n\u1ed9i dung c\u1ea3nh b\u00e1o r\u1ee7i ro cho kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
        • Th\u1ef1c hi\u1ec7n bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c ho\u1eb7c b\u1ed3i th\u01b0\u1eddng (n\u1ebfu c\u00f3) theo quy \u0111\u1ecbnh.<\/span><\/li>\n
        • Tr\u01b0\u1eddng h\u1ee3p c\u00e1c b\u00ean kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn, Edu Trade c\u00f3 tr\u00e1ch nhi\u1ec7m t\u1ed5ng h\u1ee3p h\u1ed3 s\u01a1, b\u00e1o c\u00e1o k\u1ebft qu\u1ea3 x\u1eed l\u00fd v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi S\u1edf Giao d\u1ecbch H\u00e0ng h\u00f3a Vi\u1ec7t Nam (MXV) ho\u1eb7c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ec3 ti\u1ebfp t\u1ee5c gi\u1ea3i quy\u1ebft theo quy \u0111\u1ecbnh.<\/span><\/li>\n<\/ul>\n

          IV. H\u00ccNH TH\u1ee8C TI\u1ebeP NH\u1eacN KHI\u1ebeU N\u1ea0I<\/b><\/h2>\n

          B\u1ed9 ph\u1eadn ph\u1ee5 tr\u00e1ch:<\/b> Ph\u00f2ng Support.<\/span><\/p>\n

          Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 g\u1eedi khi\u1ebfu n\u1ea1i th\u00f4ng qua c\u00e1c k\u00eanh sau:<\/span><\/p>\n

          1. Email<\/b><\/h3>\n
            \n
          • B\u1ed9 ph\u1eadn ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i: <\/span>supportcenter@edutrade.com.vn<\/span><\/li>\n<\/ul>\n

            2. Hotline ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/b><\/h3>\n
              \n
            • S\u1ed1 \u0111i\u1ec7n tho\u1ea1i: <\/span>0866 212 677<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

              3. Tr\u1ef1c ti\u1ebfp t\u1ea1i v\u0103n ph\u00f2ng<\/b><\/h3>\n
                \n
              • \u0110\u1ecba ch\u1ec9: <\/span>86 Nguy\u1ec5n Tr\u01b0\u1eddng T\u1ed9, ph\u01b0\u1eddng X\u00f3m Chi\u1ebfu, Tp. H\u1ed3 Ch\u00ed Minh<\/span><\/li>\n<\/ul>\n

                4. Website ch\u00ednh th\u1ee9c c\u1ee7a Edu Trade<\/b><\/h3>\n
                  \n
                • Website khi\u1ebfu n\u1ea1i: https:\/\/edutrade.vn\/chinh-sach-khieu-nai\/<\/span><\/li>\n<\/ul>\n

                  V. N\u1ed8I DUNG KHI\u1ebeU N\u1ea0I H\u1ee2P L\u1ec6<\/b><\/h2>\n

                  M\u1ed9t khi\u1ebfu n\u1ea1i \u0111\u01b0\u1ee3c xem l\u00e0 h\u1ee3p l\u1ec7 khi bao g\u1ed3m \u0111\u1ea7y \u0111\u1ee7 c\u00e1c th\u00f4ng tin sau:<\/span><\/p>\n

                    \n
                  • H\u1ecd t\u00ean kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
                  • S\u1ed1 \u0111i\u1ec7n tho\u1ea1i\/email li\u00ean h\u1ec7.<\/span><\/li>\n
                  • M\u00e3 t\u00e0i kho\u1ea3n kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
                  • N\u1ed9i dung khi\u1ebfu n\u1ea1i c\u1ee5 th\u1ec3.<\/span><\/li>\n
                  • C\u00e1c t\u00e0i li\u1ec7u, h\u00ecnh \u1ea3nh ho\u1eb7c b\u1eb1ng ch\u1ee9ng li\u00ean quan (n\u1ebfu c\u00f3).<\/span><\/li>\n<\/ul>\n

                    Edu Trade c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng b\u1ed5 sung th\u00f4ng tin n\u1ebfu n\u1ed9i dung khi\u1ebfu n\u1ea1i ch\u01b0a \u0111\u1ea7y \u0111\u1ee7 c\u01a1 s\u1edf x\u00e1c minh.<\/span><\/p>\n

                    VI. L\u01afU \u0110\u1ed2 X\u1eec L\u00dd KHI\u1ebeU N\u1ea0I<\/b><\/h2>\n

                    \"\"<\/p>\n

                    VII. QUY TR\u00ccNH X\u1eec L\u00dd KHI\u1ebeU N\u1ea0I EDU TRADE<\/b><\/h2>\n

                    B\u01af\u1edaC 1: TI\u1ebeP NH\u1eacN KHI\u1ebeU N\u1ea0I<\/b><\/h3>\n
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                    • B\u1ed9 ph\u1eadn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng ti\u1ebfp nh\u1eadn th\u00f4ng tin khi\u1ebfu n\u1ea1i t\u1eeb kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
                    • Th\u1eddi gian x\u00e1c nh\u1eadn ti\u1ebfp nh\u1eadn:<\/span>\n
                        \n
                      • Trong v\u00f2ng 24 gi\u1edd l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i.<\/span><\/li>\n<\/ul>\n<\/li>\n
                      • B\u1ed9 ph\u1eadn ph\u1ee5 tr\u00e1ch l\u1eadp phi\u1ebfu ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i v\u00e0 chuy\u1ec3n \u0111\u1ebfn \u0111\u01a1n v\u1ecb c\u00f3 li\u00ean quan \u0111\u1ec3 x\u00e1c minh.<\/span><\/li>\n<\/ul>\n

                        B\u01af\u1edaC 2: X\u00c1C MINH V\u00c0 \u0110\u00c1NH GI\u00c1 N\u1ed8I DUNG<\/b><\/h3>\n

                        C\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan ti\u1ebfn h\u00e0nh:<\/span><\/p>\n

                          \n
                        • Ki\u1ec3m tra l\u1ecbch s\u1eed giao d\u1ecbch.<\/span><\/li>\n
                        • Ki\u1ec3m tra n\u1ed9i dung t\u01b0 v\u1ea5n\/h\u1ed7 tr\u1ee3<\/span><\/li>\n
                        • L\u00e0m vi\u1ec7c v\u1edbi nh\u00e2n s\u1ef1 ph\u1ee5 tr\u00e1ch.<\/span><\/li>\n
                        • \u0110\u1ed1i chi\u1ebfu d\u1eef li\u1ec7u h\u1ec7 th\u1ed1ng v\u00e0 th\u1ef1c t\u1ebf.<\/span><\/li>\n
                        • Thu th\u1eadp c\u00e1c t\u00e0i li\u1ec7u v\u00e0 b\u1eb1ng ch\u1ee9ng li\u00ean quan.<\/span><\/li>\n<\/ul>\n

                          Trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n th\u00eam th\u1eddi gian x\u00e1c minh, Edu Trade s\u1ebd ch\u1ee7 \u0111\u1ed9ng th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

                          B\u01af\u1edaC 3: \u0110\u1ec0 XU\u1ea4T PH\u01af\u01a0NG \u00c1N X\u1eec L\u00dd<\/b><\/h3>\n

                          Sau khi x\u00e1c minh, c\u00f4ng ty s\u1ebd:<\/span><\/p>\n

                            \n
                          • Th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 ki\u1ec3m tra.<\/span><\/li>\n
                          • \u0110\u1ec1 xu\u1ea5t h\u01b0\u1edbng x\u1eed l\u00fd ph\u00f9 h\u1ee3p.<\/span><\/li>\n
                          • Th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean tinh th\u1ea7n h\u1ee3p t\u00e1c v\u00e0 thi\u1ec7n ch\u00ed.<\/span><\/li>\n<\/ul>\n

                            C\u00e1c h\u00ecnh th\u1ee9c x\u1eed l\u00fd bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n:<\/span><\/p>\n

                              \n
                            • Gi\u1ea3i th\u00edch v\u00e0 l\u00e0m r\u00f5 th\u00f4ng tin.<\/span><\/li>\n
                            • \u0110i\u1ec1u ch\u1ec9nh sai s\u00f3t k\u1ef9 thu\u1eadt.<\/span><\/li>\n
                            • H\u1ed7 tr\u1ee3 kh\u1eafc ph\u1ee5c h\u1eadu qu\u1ea3 ph\u00e1t sinh.<\/span><\/li>\n
                            • B\u1ed3i ho\u00e0n theo quy \u0111\u1ecbnh v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00e1c b\u00ean.<\/span><\/li>\n<\/ul>\n

                              B\u01af\u1edaC 4: PH\u1ea2N H\u1ed2I K\u1ebeT QU\u1ea2 X\u1eec L\u00dd<\/b><\/h3>\n
                                \n
                              • Th\u1eddi h\u1ea1n ph\u1ea3n h\u1ed3i th\u00f4ng th\u01b0\u1eddng:<\/span>\n
                                  \n
                                • T\u1eeb 03 \u2013 07 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y ti\u1ebfp nh\u1eadn \u0111\u1ea7y \u0111\u1ee7 h\u1ed3 s\u01a1.<\/span><\/li>\n<\/ul>\n<\/li>\n
                                • Tr\u01b0\u1eddng h\u1ee3p ph\u1ee9c t\u1ea1p:<\/span>\n
                                    \n
                                  • Kh\u00f4ng qu\u00e1 30 ng\u00e0y l\u00e0m vi\u1ec7c.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                    K\u1ebft qu\u1ea3 x\u1eed l\u00fd s\u1ebd \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i cho kh\u00e1ch h\u00e0ng b\u1eb1ng email, v\u0103n b\u1ea3n ho\u1eb7c h\u00ecnh th\u1ee9c ph\u00f9 h\u1ee3p kh\u00e1c.<\/span><\/p>\n

                                    B\u01af\u1edaC 5: L\u01afU TR\u1eee H\u1ed2 S\u01a0<\/b><\/h3>\n

                                    To\u00e0n b\u1ed9 h\u1ed3 s\u01a1 khi\u1ebfu n\u1ea1i bao g\u1ed3m:<\/span><\/p>\n

                                      \n
                                    • Bi\u00ean b\u1ea3n l\u00e0m vi\u1ec7c.<\/span><\/li>\n
                                    • N\u1ed9i dung ph\u1ea3n \u00e1nh.<\/span><\/li>\n
                                    • T\u00e0i li\u1ec7u x\u00e1c minh.<\/span><\/li>\n
                                    • K\u1ebft qu\u1ea3 x\u1eed l\u00fd.<\/span><\/li>\n
                                    • Email, ghi \u00e2m ho\u1eb7c t\u00e0i li\u1ec7u li\u00ean quan.<\/span><\/li>\n<\/ul>\n

                                      H\u1ed3 s\u01a1 s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef theo quy \u0111\u1ecbnh n\u1ed9i b\u1ed9 v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/span><\/p>\n

                                      VIII. X\u1eec L\u00dd TR\u01af\u1edcNG H\u1ee2P KH\u00d4NG \u0110\u1ea0T \u0110\u01af\u1ee2C TH\u1eceA THU\u1eacN<\/b><\/h2>\n

                                      Trong tr\u01b0\u1eddng h\u1ee3p Edu Trade v\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ed1ng nh\u1ea5t sau qu\u00e1 tr\u00ecnh x\u1eed l\u00fd:<\/span><\/p>\n

                                        \n
                                      • Edu Trade s\u1ebd l\u1eadp b\u00e1o c\u00e1o t\u1ed5ng h\u1ee3p v\u1ee5 vi\u1ec7c bao g\u1ed3m:<\/span><\/li>\n<\/ul>\n
                                          \n
                                        • \n
                                            \n
                                          • N\u1ed9i dung khi\u1ebfu n\u1ea1i.<\/span><\/li>\n
                                          • Qu\u00e1 tr\u00ecnh x\u1eed l\u00fd.<\/span><\/li>\n
                                          • C\u00e1c t\u00e0i li\u1ec7u x\u00e1c minh.<\/span><\/li>\n
                                          • \u00dd ki\u1ebfn c\u1ee7a c\u00e1c b\u00ean.<\/span><\/li>\n
                                          • K\u1ebft qu\u1ea3 th\u01b0\u01a1ng l\u01b0\u1ee3ng.<\/span><\/li>\n
                                          • \u0110\u1ec1 xu\u1ea5t h\u01b0\u1edbng x\u1eed l\u00fd ti\u1ebfp theo.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
                                              \n
                                            • H\u1ed3 s\u01a1 v\u1ee5 vi\u1ec7c s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn MXV \u0111\u1ec3 ph\u1ed1i h\u1ee3p xem x\u00e9t v\u00e0 h\u1ed7 tr\u1ee3 gi\u1ea3i quy\u1ebft theo quy \u0111\u1ecbnh.<\/span><\/li>\n
                                            • Edu Trade c\u00f3 tr\u00e1ch nhi\u1ec7m:<\/span><\/li>\n<\/ul>\n
                                                \n
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                                                  \n
                                                • Ph\u1ed1i h\u1ee3p cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 h\u1ed3 s\u01a1, d\u1eef li\u1ec7u v\u00e0 th\u00f4ng tin li\u00ean quan cho MXV.<\/span><\/li>\n
                                                • Th\u1ef1c hi\u1ec7n c\u00e1c y\u00eau c\u1ea7u b\u00e1o c\u00e1o, gi\u1ea3i tr\u00ecnh theo y\u00eau c\u1ea7u c\u1ee7a MXV ho\u1eb7c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n.<\/span><\/li>\n
                                                • H\u1ee3p t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh \u0111\u1ed1i chi\u1ebfu v\u00e0 x\u1eed l\u00fd.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
                                                    \n
                                                  • Tr\u01b0\u1eddng h\u1ee3p c\u00e1c b\u00ean v\u1eabn kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u1ed3ng thu\u1eadn sau qu\u00e1 tr\u00ecnh ph\u1ed1i h\u1ee3p v\u1edbi MXV, v\u1ee5 vi\u1ec7c s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/span><\/li>\n<\/ul>\n

                                                    IX. TR\u00c1CH NHI\u1ec6M C\u1ee6A C\u00c1C B\u00caN<\/b><\/h2>\n

                                                    1. Tr\u00e1ch nhi\u1ec7m c\u1ee7a Edu Trade<\/b><\/h3>\n
                                                      \n
                                                    • Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i \u0111\u00fang quy tr\u00ecnh.<\/span><\/li>\n
                                                    • Trao \u0111\u1ed5i c\u00e1c \u0111i\u1ec1u kho\u1ea3n Mi\u1ec5n tr\u1eeb v\u00e0 Nh\u1eadn bi\u1ebft r\u1ee7i ro.<\/span><\/li>\n
                                                    • H\u01b0\u1edbng d\u1eabn gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng, gi\u1ea3m thi\u1ec3u hi\u1ec3u nh\u1ea7m.<\/span><\/li>\n
                                                    • C\u00f4ng b\u1ed1 th\u00f4ng tin minh b\u1ea1ch \u0111\u1ebfn nh\u00e0 \u0111\u1ea7u t\u01b0.<\/span><\/li>\n
                                                    • B\u00e1o c\u00e1o \u0111\u1ea7y \u0111\u1ee7 k\u1ebft qu\u1ea3 x\u1eed l\u00fd theo y\u00eau c\u1ea7u c\u1ee7a MXV.<\/span><\/li>\n<\/ul>\n

                                                      2. Tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng<\/b><\/h3>\n
                                                        \n
                                                      • Cung c\u1ea5p th\u00f4ng tin minh b\u1ea1ch, k\u1ecbp th\u1eddi.<\/span><\/li>\n
                                                      • H\u1ee3p t\u00e1c trong qu\u00e1 tr\u00ecnh x\u00e1c minh.<\/span><\/li>\n
                                                      • Hi\u1ec3u \u0111\u00fang v\u00e0 tu\u00e2n th\u1ee7 quy ch\u1ebf x\u1eed l\u00fd v\u00e0 th\u1ecfa thu\u1eadn trong h\u1ee3p \u0111\u1ed3ng.<\/span><\/li>\n<\/ul>\n

                                                        X. HI\u1ec6U L\u1ef0C THI H\u00c0NH<\/b><\/h2>\n

                                                        Quy ch\u1ebf n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c k\u1ec3 t\u1eeb ng\u00e0y ban h\u00e0nh.<\/span><\/p>\n

                                                        Edu Trade c\u00f3 quy\u1ec1n s\u1eeda \u0111\u1ed5i, b\u1ed5 sung n\u1ed9i dung quy ch\u1ebf nh\u1eb1m ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, quy \u0111\u1ecbnh c\u1ee7a MXV v\u00e0 t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng th\u1ef1c t\u1ebf.<\/span><\/p>\n

                                                        Phi\u00ean b\u1ea3n c\u1eadp nh\u1eadt m\u1edbi nh\u1ea5t s\u1ebd \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website ch\u00ednh th\u1ee9c c\u1ee7a Edu Trade.<\/span><\/p>\n

                                                        <\/h1>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

                                                        QUY CH\u1ebe TI\u1ebeP NH\u1eacN V\u00c0 GI\u1ea2I QUY\u1ebeT KHI\u1ebeU N\u1ea0I KH\u00c1CH H\u00c0NG C\u00d4NG TY C\u1ed4 PH\u1ea6N EDU TRADE I. M\u1ee4C \u0110\u00cdCH Quy ch\u1ebf n\u00e0y \u0111\u01b0\u1ee3c ban h\u00e0nh nh\u1eb1m: Thi\u1ebft l\u1eadp quy tr\u00ecnh ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch minh b\u1ea1ch, chuy\u00ean nghi\u1ec7p v\u00e0 th\u1ed1ng nh\u1ea5t. B\u1ea3o v\u1ec7 quy\u1ec1n v\u00e0 l\u1ee3i \u00edch […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"jnews_page_loop":{"first_title":"Latest Post","header_type":"heading_6","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","module":"3","main_custom_image_size":"default","second_custom_image_size":"default","excerpt_length":"20","content_date":"default","date_custom":"Y\/m\/d","content_pagination":"nav_1","pagination_align":"center","post_sticky":"0","post_offset":"0","posts_per_page":"5","sort_by":"latest"},"jnews_single_page":{"layout":"no-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","show_post_title":"1","show_post_breadcrumbs":"1","show_post_featured":"1","share_position":"top","share_color":"share-monocrhome"},"footnotes":""},"class_list":["post-25556","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/25556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/comments?post=25556"}],"version-history":[{"count":4,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/25556\/revisions"}],"predecessor-version":[{"id":31804,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/25556\/revisions\/31804"}],"wp:attachment":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/media?parent=25556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}