{"id":33790,"date":"2026-06-26T00:03:19","date_gmt":"2026-06-25T17:03:19","guid":{"rendered":"https:\/\/edutrade.vn\/?page_id=33790"},"modified":"2026-07-05T14:23:55","modified_gmt":"2026-07-05T07:23:55","slug":"chinh-sach-khieu-nai","status":"publish","type":"page","link":"https:\/\/edutrade.vn\/en\/chinh-sach-khieu-nai\/","title":{"rendered":"Complaints policy"},"content":{"rendered":"\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-3279da2\" id=\"gspb_row-id-gsbp-3279da2\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-c6f811d justify\" id=\"gspb_col-id-gsbp-c6f811d\"><div class='fluentform ff-inherit-theme-style fluentform_wrapper_6  ff_guten_block ff_guten_block-6'><form data-form_id=\"6\" id=\"fluentform_6\" class=\"frm-fluent-form fluent_form_6 ff-el-form-top ff_form_instance_6_1 ff-form-loading ffs_inherit_theme\" data-form_instance=\"ff_form_instance_6_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">G\u1eedi Khi\u1ebfu n\u1ea1i Tr\u1ef1c tuy\u1ebfn<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='33790' \/><input type=\"hidden\" id=\"_fluentform_6_fluentformnonce\" name=\"_fluentform_6_fluentformnonce\" value=\"7be570ca7f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/33790\" \/><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-6_1\" ><h3>G\u1eedi Khi\u1ebfu n\u1ea1i Tr\u1ef1c tuy\u1ebfn<\/h3>\n<p>L\u01b0u \u00fd: Vui l\u00f2ng \u0111i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin \u0111\u1ec3 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i nhanh ch\u00f3ng. C\u00e1c tr\u01b0\u1eddng c\u00f3 d\u1ea5u * l\u00e0 b\u1eaft bu\u1ed9c. Sau khi g\u1eedi, b\u1ea1n s\u1ebd nh\u1eadn email x\u00e1c nh\u1eadn trong v\u00f2ng 24 gi\u1edd l\u00e0m vi\u1ec7c.<\/p><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_names_last_name_' id='label_ff_6_names_last_name_' >H\u1ecd v\u00e0 t\u00ean<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_6_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Nguy\u1ec5n v\u0103n A\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_input_text' id='label_ff_6_input_text' aria-label=\"S\u1ed1 t\u00e0i kho\u1ea3n giao d\u1ecbch\">S\u1ed1 t\u00e0i kho\u1ea3n giao d\u1ecbch<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"VD: 043C00000043\" data-name=\"input_text\" id=\"ff_6_input_text\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_email' id='label_ff_6_email' aria-label=\"Email li\u00ean h\u1ec7\">Email li\u00ean h\u1ec7<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_6_email\" class=\"ff-el-form-control\" placeholder=\"email@edt.com\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_phone' id='label_ff_6_phone' aria-label=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i\">S\u1ed1 \u0111i\u1ec7n tho\u1ea1i<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone ff_el_with_extended_validation\" type=\"tel\" placeholder=\"0987 654 321\" data-name=\"phone\" id=\"ff_6_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_description' id='label_ff_6_description' aria-label=\"N\u1ed9i dung khi\u1ebfu n\u1ea1i\">N\u1ed9i dung khi\u1ebfu n\u1ea1i<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_6_description\" name=\"description\" id=\"ff_6_description\" class=\"ff-el-form-control\" placeholder=\"M\u00f4 t\u1ea3 chi ti\u1ebft n\u1ed9i dung khi\u1ebfu n\u1ea1i, th\u1eddi gian x\u1ea3y ra v\u00e0 c\u00e1c th\u00f4ng tin li\u00ean quan....\" rows=\"4\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_6_file-upload_1' id='label_ff_6_file-upload_1' aria-label=\"T\u00e0i li\u1ec7u \u0111\u00ednh k\u00e8m (n\u1ebfu c\u00f3)\">T\u00e0i li\u1ec7u \u0111\u00ednh k\u00e8m (n\u1ebfu c\u00f3)<\/label><\/div><div class='ff-el-input--content'><label for='ff_6_file-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Th\u00eam t\u1eadp tin<\/span> <input type=\"file\" name=\"file-upload\" id=\"ff_6_file-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"file-upload\" multiple=\"1\"  aria-invalid='false' aria-required=false><\/label><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_no_style\"  aria-label=\"G\u1eedi khi\u1ebfu n\u1ea1i\">G\u1eedi khi\u1ebfu n\u1ea1i<\/button><\/div><\/fieldset><\/form><div id='fluentform_6_errors' class='ff-errors-in-stack ff_form_instance_6_1 ff-form-loading_errors ff_form_instance_6_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_6_1 = {\"id\":\"6\",\"ajaxUrl\":\"https:\\\/\\\/edutrade.vn\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"asteriskPlacement\":\"asterisk-right\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_6_1\",\"form_id_selector\":\"fluentform_6\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"input_text\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":true,\"global_message\":\"This field must contain a valid email\"}},\"phone\":{\"required\":{\"value\":true,\"global\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\"},\"valid_phone_number\":{\"value\":true,\"global\":true,\"message\":\"Phone number is not valid\",\"global_message\":\"Phone number is not valid\"}},\"description\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"file-upload\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"},\"max_file_size\":{\"value\":1048576,\"_valueFrom\":\"MB\",\"message\":\"Validation fails for maximum file size\",\"global\":true,\"global_message\":\"Validation fails for maximum file size\"},\"max_file_count\":{\"value\":1,\"message\":\"Validation fails for maximum file count\",\"global\":true,\"global_message\":\"Validation fails for maximum file count\"},\"allowed_file_types\":{\"value\":[\"jpg|jpeg|gif|png|bmp\",\"doc|ppt|pps|xls|mdb|docx|xlsx|pptx|odt|odp|ods|odg|odc|odb|odf|rtf|txt\",\"pdf\",\"avi|divx|flv|mov|ogv|mkv|mp4|m4v|divx|mpg|mpeg|mpe|video\\\/quicktime|qt\"],\"message\":\"Invalid file type\",\"global\":true,\"global_message\":\"Invalid file type\"}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            \n\n\n<p>\u0110i\u1ec1u 1. M\u1ee5c \u0111\u00edch<\/p>\n<p>Ch\u00ednh s\u00e1ch khi\u1ebfu n\u1ea1i n\u00e0y quy \u0111\u1ecbnh nguy\u00ean t\u1eafc, ph\u1ea1m vi, tr\u00ecnh t\u1ef1 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00e1c b\u00ean trong vi\u1ec7c ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i ph\u00e1t sinh khi Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng website, c\u00e1c kh\u00f3a h\u1ecdc, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o, ch\u01b0\u01a1ng tr\u00ecnh h\u01b0\u1edbng d\u1eabn \u0111\u1ea7u t\u01b0 v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 do C\u00f4ng ty C\u1ed5 ph\u1ea7n Edu Trade (&#8220;Edu Trade&#8221;) cung c\u1ea5p.<\/p>\n<p>Edu Trade cam k\u1ebft ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i tr\u00ean nguy\u00ean t\u1eafc kh\u00e1ch quan, minh b\u1ea1ch, thi\u1ec7n ch\u00ed, \u0111\u00fang quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0 b\u1ea3o \u0111\u1ea3m quy\u1ec1n, l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/p>\n<p>\u0110i\u1ec1u 2. Ph\u1ea1m vi ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i<\/p>\n<p>Edu Trade ti\u1ebfp nh\u1eadn c\u00e1c khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn:<\/p>\n<ul>\n<li>\u0110\u0103ng k\u00fd, qu\u1ea3n l\u00fd v\u00e0 s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n;<\/li>\n<li>\u0110\u0103ng k\u00fd kh\u00f3a h\u1ecdc, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o ho\u1eb7c c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a Edu Trade;<\/li>\n<li>Thanh to\u00e1n, x\u00e1c nh\u1eadn giao d\u1ecbch v\u00e0 xu\u1ea5t h\u00f3a \u0111\u01a1n;<\/li>\n<li>Quy\u1ec1n truy c\u1eadp ho\u1eb7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5;<\/li>\n<li>Ch\u1ea5t l\u01b0\u1ee3ng kh\u00f3a h\u1ecdc, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o ho\u1eb7c c\u00e1c d\u1ecbch v\u1ee5 do Edu Trade cung c\u1ea5p;<\/li>\n<li>Th\u00e1i \u0111\u1ed9, ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean ho\u1eb7c b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng;<\/li>\n<li>C\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00e1c ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 thu\u1ed9c ph\u1ea1m vi qu\u1ea3n l\u00fd c\u1ee7a Edu Trade.<\/li>\n<\/ul>\n<p>Edu Trade kh\u00f4ng c\u00f3 tr\u00e1ch nhi\u1ec7m gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p ph\u00e1t sinh gi\u1eefa Kh\u00e1ch h\u00e0ng v\u1edbi b\u00ean th\u1ee9 ba kh\u00f4ng thu\u1ed9c ph\u1ea1m vi qu\u1ea3n l\u00fd ho\u1eb7c kh\u00f4ng do Edu Trade cung c\u1ea5p.<\/p>\n<p>\u0110i\u1ec1u 3. H\u00ecnh th\u1ee9c g\u1eedi khi\u1ebfu n\u1ea1i<\/p>\n<p>Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 g\u1eedi khi\u1ebfu n\u1ea1i th\u00f4ng qua m\u1ed9t trong c\u00e1c h\u00ecnh th\u1ee9c sau:<\/p>\n<p>Email: hotline@edutrade.vn<\/p>\n<p>Hotline: 0866 212 677<\/p>\n<p>Tr\u1ef1c ti\u1ebfp t\u1ea1i tr\u1ee5 s\u1edf C\u00f4ng ty C\u1ed5 ph\u1ea7n Edu Trade<\/p>\n<p>Ho\u1eb7c th\u00f4ng qua c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 ch\u00ednh th\u1ee9c \u0111\u01b0\u1ee3c Edu Trade c\u00f4ng b\u1ed1 trong t\u1eebng th\u1eddi k\u1ef3.<\/p>\n<p>\u0110\u1ec3 vi\u1ec7c x\u1eed l\u00fd \u0111\u01b0\u1ee3c nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c, n\u1ed9i dung khi\u1ebfu n\u1ea1i n\u00ean bao g\u1ed3m:<\/p>\n<ul>\n<li>H\u1ecd v\u00e0 t\u00ean;<\/li>\n<li>S\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c Email \u0111\u00e3 \u0111\u0103ng k\u00fd;<\/li>\n<li>M\u00e3 giao d\u1ecbch, m\u00e3 \u0111\u01a1n h\u00e0ng ho\u1eb7c th\u00f4ng tin li\u00ean quan (n\u1ebfu c\u00f3);<\/li>\n<li>N\u1ed9i dung khi\u1ebfu n\u1ea1i;<\/li>\n<li>T\u00e0i li\u1ec7u, h\u00ecnh \u1ea3nh ho\u1eb7c c\u00e1c th\u00f4ng tin ch\u1ee9ng minh (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<p>\u0110i\u1ec1u 4. Quy tr\u00ecnh gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/p>\n<p>Vi\u1ec7c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<p>B\u01b0\u1edbc 1: Ti\u1ebfp nh\u1eadn th\u00f4ng tin khi\u1ebfu n\u1ea1i.<\/p>\n<p>B\u01b0\u1edbc 2: Ki\u1ec3m tra, x\u00e1c minh th\u00f4ng tin v\u00e0 \u0111\u1ed1i chi\u1ebfu h\u1ed3 s\u01a1 li\u00ean quan.<\/p>\n<p>B\u01b0\u1edbc 3: Tr\u01b0\u1eddng h\u1ee3p c\u1ea7n thi\u1ebft, Edu Trade c\u00f3 th\u1ec3 y\u00eau c\u1ea7u Kh\u00e1ch h\u00e0ng b\u1ed5 sung th\u00f4ng tin ho\u1eb7c t\u00e0i li\u1ec7u \u0111\u1ec3 ph\u1ee5c v\u1ee5 vi\u1ec7c x\u00e1c minh.<\/p>\n<p>B\u01b0\u1edbc 4: Ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 xem x\u00e9t v\u00e0 x\u1eed l\u00fd.<\/p>\n<p>B\u01b0\u1edbc 5: Th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft cho Kh\u00e1ch h\u00e0ng b\u1eb1ng h\u00ecnh th\u1ee9c ph\u00f9 h\u1ee3p.<\/p>\n<p>Trong qu\u00e1 tr\u00ecnh x\u1eed l\u00fd, n\u1ebfu v\u1ee5 vi\u1ec7c c\u00f3 t\u00ednh ch\u1ea5t ph\u1ee9c t\u1ea1p ho\u1eb7c c\u1ea7n th\u00eam th\u1eddi gian x\u00e1c minh, Edu Trade s\u1ebd th\u00f4ng b\u00e1o cho Kh\u00e1ch h\u00e0ng v\u1ec1 th\u1eddi gian x\u1eed l\u00fd d\u1ef1 ki\u1ebfn.<\/p>\n<p>\u0110i\u1ec1u 5. Th\u1eddi gian gi\u1ea3i quy\u1ebft<\/p>\n<p>Edu Trade th\u1ef1c hi\u1ec7n x\u1eed l\u00fd khi\u1ebfu n\u1ea1i theo nguy\u00ean t\u1eafc sau:<\/p>\n<ul>\n<li>X\u00e1c nh\u1eadn vi\u1ec7c \u0111\u00e3 ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i trong v\u00f2ng 01 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin.<\/li>\n<li>Th\u1eddi gian x\u1eed l\u00fd th\u00f4ng th\u01b0\u1eddng kh\u00f4ng qu\u00e1 07 ng\u00e0y l\u00e0m vi\u1ec7c.<\/li>\n<li>\u0110\u1ed1i v\u1edbi v\u1ee5 vi\u1ec7c c\u00f3 t\u00ednh ch\u1ea5t ph\u1ee9c t\u1ea1p ho\u1eb7c c\u1ea7n x\u00e1c minh v\u1edbi b\u00ean th\u1ee9 ba, th\u1eddi gian x\u1eed l\u00fd c\u00f3 th\u1ec3 k\u00e9o d\u00e0i nh\u01b0ng kh\u00f4ng qu\u00e1 30 ng\u00e0y, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<\/ul>\n<p>\u0110i\u1ec1u 6. Quy\u1ec1n v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a Kh\u00e1ch h\u00e0ng<\/p>\n<p>Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n:<\/p>\n<ul>\n<li>G\u1eedi khi\u1ebfu n\u1ea1i theo quy \u0111\u1ecbnh t\u1ea1i Ch\u00ednh s\u00e1ch n\u00e0y.<\/li>\n<li>\u0110\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 k\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i.<\/li>\n<li>\u0110\u01b0\u1ee3c y\u00eau c\u1ea7u gi\u1ea3i th\u00edch \u0111\u1ed1i v\u1edbi k\u1ebft qu\u1ea3 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i.<\/li>\n<\/ul>\n<p>Kh\u00e1ch h\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m:<\/p>\n<ul>\n<li>Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c v\u00e0 trung th\u1ef1c c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn khi\u1ebfu n\u1ea1i.<\/li>\n<li>H\u1ee3p t\u00e1c v\u1edbi Edu Trade trong qu\u00e1 tr\u00ecnh x\u00e1c minh v\u00e0 gi\u1ea3i quy\u1ebft.<\/li>\n<li>Ch\u1ecbu tr\u00e1ch nhi\u1ec7m tr\u01b0\u1edbc ph\u00e1p lu\u1eadt v\u1ec1 t\u00ednh ch\u00ednh x\u00e1c c\u1ee7a th\u00f4ng tin v\u00e0 t\u00e0i li\u1ec7u \u0111\u00e3 cung c\u1ea5p.<\/li>\n<li>Kh\u00f4ng l\u1ee3i d\u1ee5ng quy\u1ec1n khi\u1ebfu n\u1ea1i \u0111\u1ec3 vu kh\u1ed1ng, x\u00fac ph\u1ea1m danh d\u1ef1, uy t\u00edn c\u1ee7a t\u1ed5 ch\u1ee9c ho\u1eb7c c\u00e1 nh\u00e2n kh\u00e1c.<\/li>\n<\/ul>\n<p>\u0110i\u1ec1u 7. Tr\u00e1ch nhi\u1ec7m c\u1ee7a Edu Trade<\/p>\n<p>Edu Trade c\u00f3 tr\u00e1ch nhi\u1ec7m:<\/p>\n<ul>\n<li>Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i theo \u0111\u00fang quy tr\u00ecnh \u0111\u00e3 c\u00f4ng b\u1ed1.<\/li>\n<li>B\u1ea3o m\u1eadt th\u00f4ng tin c\u1ee7a Kh\u00e1ch h\u00e0ng theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0 Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt.<\/li>\n<li>Gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i tr\u00ean c\u01a1 s\u1edf kh\u00e1ch quan, trung th\u1ef1c v\u00e0 \u0111\u00fang quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<li>Th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 x\u1eed l\u00fd b\u1eb1ng h\u00ecnh th\u1ee9c ph\u00f9 h\u1ee3p.<\/li>\n<li>L\u01b0u tr\u1eef h\u1ed3 s\u01a1, t\u00e0i li\u1ec7u li\u00ean quan \u0111\u1ebfn vi\u1ec7c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<p>\u0110i\u1ec1u 8. Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p<\/p>\n<p>Tr\u01b0\u1eddng h\u1ee3p Kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi k\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a Edu Trade, c\u00e1c b\u00ean s\u1ebd \u01b0u ti\u00ean gi\u1ea3i quy\u1ebft th\u00f4ng qua th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 h\u00f2a gi\u1ea3i.<\/p>\n<p>N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn, m\u1ed7i b\u00ean c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n ho\u1eb7c T\u00f2a \u00e1n c\u00f3 th\u1ea9m quy\u1ec1n gi\u1ea3i quy\u1ebft theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/p>\n<p>\u0110i\u1ec1u 9. Hi\u1ec7u l\u1ef1c<\/p>\n<p>Ch\u00ednh s\u00e1ch khi\u1ebfu n\u1ea1i n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c k\u1ec3 t\u1eeb ng\u00e0y \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website c\u1ee7a Edu Trade.<\/p>\n<p>Edu Trade c\u00f3 quy\u1ec1n s\u1eeda \u0111\u1ed5i, b\u1ed5 sung Ch\u00ednh s\u00e1ch n\u00e0y nh\u1eb1m ph\u00f9 h\u1ee3p v\u1edbi ho\u1ea1t \u0111\u1ed9ng kinh doanh ho\u1eb7c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt. Phi\u00ean b\u1ea3n c\u1eadp nh\u1eadt s\u1ebd \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i tr\u00ean website v\u00e0 ghi r\u00f5 th\u1eddi \u0111i\u1ec3m c\u00f3 hi\u1ec7u l\u1ef1c.<\/p>\n<p>\u0110i\u1ec1u 10. Th\u00f4ng tin li\u00ean h\u1ec7<\/p>\n<p>C\u00d4NG TY C\u1ed4 PH\u1ea6N EDU TRADE<\/p>\n<p>\u0110\u1ecba ch\u1ec9: 86 Nguy\u1ec5n Tr\u01b0\u1eddng T\u1ed9, Ph\u01b0\u1eddng X\u00f3m Chi\u1ebfu, Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh.<\/p>\n<p>Website: <a href=\"https:\/\/edutrade.vn\">https:\/\/edutrade.vn<\/a><\/p>\n<p>Email: hotline@edutrade.vn<\/p>\n<p>Hotline: 0866 212 677<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n <\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"#gspb_row-id-gsbp-3279da2{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap}#gspb_row-id-gsbp-3279da2>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}.gspb_row{position:relative}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}body.gspb-bodyfront #gspb_row-id-gsbp-3279da2>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}#gspb_col-id-gsbp-c6f811d.gspb_row__col--12{width:100%}@media (max-width:575.98px){#gspb_col-id-gsbp-c6f811d.gspb_row__col--12{width:100%}}.gspb_row #gspb_col-id-gsbp-c6f811d.gspb_row__col--12{padding:0}","footnotes":""},"class_list":["post-33790","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"type-4","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"acf":[],"_links":{"self":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/33790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/comments?post=33790"}],"version-history":[{"count":4,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/33790\/revisions"}],"predecessor-version":[{"id":34060,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/33790\/revisions\/34060"}],"wp:attachment":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/media?parent=33790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}