{"id":33792,"date":"2026-06-26T00:04:08","date_gmt":"2026-06-25T17:04:08","guid":{"rendered":"https:\/\/edutrade.vn\/?page_id=33792"},"modified":"2026-07-01T16:15:18","modified_gmt":"2026-07-01T09:15:18","slug":"chinh-sach-hoan-tien","status":"publish","type":"page","link":"https:\/\/edutrade.vn\/en\/chinh-sach-hoan-tien\/","title":{"rendered":"Refund policy"},"content":{"rendered":"<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-3279da2\" id=\"gspb_row-id-gsbp-3279da2\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-c6f811d justify\" id=\"gspb_col-id-gsbp-c6f811d\">\n<p><strong>\u0110i\u1ec1u 1. M\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi \u00e1p d\u1ee5ng<\/strong><\/p>\n<p>Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n n\u00e0y quy \u0111\u1ecbnh c\u00e1c tr\u01b0\u1eddng h\u1ee3p, \u0111i\u1ec1u ki\u1ec7n, tr\u00ecnh t\u1ef1 v\u00e0 th\u1eddi gian x\u1eed l\u00fd y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n \u0111\u1ed1i v\u1edbi c\u00e1c kh\u00f3a h\u1ecdc, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o, ch\u01b0\u01a1ng tr\u00ecnh h\u01b0\u1edbng d\u1eabn \u0111\u1ea7u t\u01b0 v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 do <strong>C\u00f4ng ty C\u1ed5 ph\u1ea7n Edu Trade<\/strong> (&#8220;Edu Trade&#8221;) cung c\u1ea5p.<\/p>\n<p>Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi Kh\u00e1ch h\u00e0ng \u0111\u00e3 thanh to\u00e1n v\u00e0 \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 th\u00f4ng qua c\u00e1c k\u00eanh ch\u00ednh th\u1ee9c c\u1ee7a Edu Trade.<\/p>\n<p><strong>\u0110i\u1ec1u 2. Nguy\u00ean t\u1eafc ho\u00e0n ti\u1ec1n<\/strong><\/p>\n<p>Edu Trade xem x\u00e9t ho\u00e0n ti\u1ec1n tr\u00ean c\u01a1 s\u1edf b\u1ea3o \u0111\u1ea3m quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a Kh\u00e1ch h\u00e0ng, ph\u00f9 h\u1ee3p v\u1edbi n\u1ed9i dung d\u1ecbch v\u1ee5 \u0111\u00e3 cung c\u1ea5p v\u00e0 quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/p>\n<p>M\u1ed7i y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c xem x\u00e9t tr\u00ean c\u01a1 s\u1edf h\u1ed3 s\u01a1, th\u00f4ng tin giao d\u1ecbch v\u00e0 t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>\u0110i\u1ec1u 3. C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c xem x\u00e9t ho\u00e0n ti\u1ec1n<\/strong><\/p>\n<p>Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c xem x\u00e9t ho\u00e0n ti\u1ec1n khi thu\u1ed9c m\u1ed9t trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul>\n<li>Edu Trade kh\u00f4ng th\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 theo n\u1ed9i dung \u0111\u00e3 c\u00f4ng b\u1ed1 do l\u1ed7i c\u1ee7a Edu Trade.<\/li>\n<li>Giao d\u1ecbch thanh to\u00e1n b\u1ecb ghi nh\u1eadn tr\u00f9ng ho\u1eb7c thanh to\u00e1n th\u1eeba.<\/li>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c Edu Trade c\u00f4ng b\u1ed1 \u0111\u1ed1i v\u1edbi t\u1eebng kh\u00f3a h\u1ecdc ho\u1eb7c d\u1ecbch v\u1ee5.<\/li>\n<li>C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c theo th\u1ecfa thu\u1eadn gi\u1eefa Edu Trade v\u00e0 Kh\u00e1ch h\u00e0ng ho\u1eb7c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<p><strong>\u0110i\u1ec1u 4. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u00e1p d\u1ee5ng ho\u00e0n ti\u1ec1n<\/strong><\/p>\n<p>Edu Trade c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul>\n<li>Kh\u00e1ch h\u00e0ng \u0111\u00e3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u01b0\u1ee3t qu\u00e1 ph\u1ea1m vi \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong \u0111i\u1ec1u ki\u1ec7n ho\u00e0n ti\u1ec1n c\u1ee7a t\u1eebng ch\u01b0\u01a1ng tr\u00ecnh.<\/li>\n<li>Kh\u00e1ch h\u00e0ng vi ph\u1ea1m \u0110i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ho\u1eb7c c\u00e1c quy \u0111\u1ecbnh c\u1ee7a Edu Trade.<\/li>\n<li>Kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin kh\u00f4ng trung th\u1ef1c ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c x\u00e1c minh y\u00eau c\u1ea7u.<\/li>\n<li>C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt ho\u1eb7c theo th\u1ecfa thu\u1eadn \u0111\u00e3 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u01b0\u1edbc khi Kh\u00e1ch h\u00e0ng \u0111\u0103ng k\u00fd d\u1ecbch v\u1ee5.<\/li>\n<\/ul>\n<p><strong>\u0110i\u1ec1u 5. H\u1ed3 s\u01a1 y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n<\/strong><\/p>\n<p>\u0110\u1ec3 \u0111\u01b0\u1ee3c xem x\u00e9t ho\u00e0n ti\u1ec1n, Kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p:<\/p>\n<ul>\n<li>H\u1ecd v\u00e0 t\u00ean;<\/li>\n<li>Email ho\u1eb7c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 \u0111\u0103ng k\u00fd;<\/li>\n<li>T\u00ean kh\u00f3a h\u1ecdc, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o ho\u1eb7c d\u1ecbch v\u1ee5;<\/li>\n<li>Th\u00f4ng tin giao d\u1ecbch thanh to\u00e1n;<\/li>\n<li>L\u00fd do y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n;<\/li>\n<li>C\u00e1c t\u00e0i li\u1ec7u li\u00ean quan (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<p>Y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c g\u1eedi qua Email ho\u1eb7c c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 ch\u00ednh th\u1ee9c c\u1ee7a Edu Trade.<\/p>\n<p><strong>\u0110i\u1ec1u 6. Quy tr\u00ecnh x\u1eed l\u00fd<\/strong><\/p>\n<p><strong>B\u01b0\u1edbc 1:<\/strong> Edu Trade ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n.<\/p>\n<p><strong>B\u01b0\u1edbc 2:<\/strong> Ki\u1ec3m tra th\u00f4ng tin v\u00e0 h\u1ed3 s\u01a1.<\/p>\n<p><strong>B\u01b0\u1edbc 3:<\/strong> Tr\u01b0\u1eddng h\u1ee3p c\u1ea7n thi\u1ebft, Edu Trade c\u00f3 th\u1ec3 y\u00eau c\u1ea7u Kh\u00e1ch h\u00e0ng b\u1ed5 sung t\u00e0i li\u1ec7u \u0111\u1ec3 x\u00e1c minh.<\/p>\n<p><strong>B\u01b0\u1edbc 4:<\/strong> Th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 x\u1eed l\u00fd.<\/p>\n<p><strong>B\u01b0\u1edbc 5:<\/strong> Th\u1ef1c hi\u1ec7n ho\u00e0n ti\u1ec1n (n\u1ebfu y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn).<\/p>\n<p><strong>\u0110i\u1ec1u 7. Th\u1eddi gian v\u00e0 ph\u01b0\u01a1ng th\u1ee9c ho\u00e0n ti\u1ec1n<\/strong><\/p>\n<p>Edu Trade s\u1ebd ph\u1ea3n h\u1ed3i y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n trong th\u1eddi gian h\u1ee3p l\u00fd k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u1ee7 h\u1ed3 s\u01a1.<\/p>\n<p>Kho\u1ea3n ti\u1ec1n ho\u00e0n (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n qua t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng ho\u1eb7c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n m\u00e0 c\u00e1c b\u00ean th\u1ed1ng nh\u1ea5t.<\/p>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh ph\u00ed giao d\u1ecbch do \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 thanh to\u00e1n thu, s\u1ed1 ti\u1ec1n ho\u00e0n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh theo th\u1ecfa thu\u1eadn ho\u1eb7c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/p>\n<p><strong>\u0110i\u1ec1u 8. Th\u00f4ng tin li\u00ean h\u1ec7<\/strong><\/p>\n<p><strong>C\u00d4NG TY C\u1ed4 PH\u1ea6N EDU TRADE<\/strong><\/p>\n<p><strong>\u0110\u1ecba ch\u1ec9:<\/strong> 86 Nguy\u1ec5n Tr\u01b0\u1eddng T\u1ed9, Ph\u01b0\u1eddng X\u00f3m Chi\u1ebfu, Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh.<\/p>\n<p><strong>Website:<\/strong> <a href=\"https:\/\/edutrade.vn\/en\/\">https:\/\/edutrade.vn<\/a><\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:hotline@edutrade.vn\">hotline@edutrade.vn<\/a><\/p>\n<p><strong>Hotline:<\/strong> 0866 212 677<\/p>\n<p><strong>\u0110i\u1ec1u 9. Hi\u1ec7u l\u1ef1c<\/strong><\/p>\n<p>Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c k\u1ec3 t\u1eeb ng\u00e0y \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website c\u1ee7a Edu Trade.<\/p>\n<p>Edu Trade c\u00f3 quy\u1ec1n s\u1eeda \u0111\u1ed5i, b\u1ed5 sung Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n nh\u1eb1m ph\u00f9 h\u1ee3p v\u1edbi ho\u1ea1t \u0111\u1ed9ng kinh doanh ho\u1eb7c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt. Phi\u00ean b\u1ea3n c\u1eadp nh\u1eadt s\u1ebd \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i tr\u00ean website v\u00e0 ghi r\u00f5 th\u1eddi \u0111i\u1ec3m c\u00f3 hi\u1ec7u l\u1ef1c.<\/p>\n<\/div>\n <\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"#gspb_row-id-gsbp-3279da2{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap}#gspb_row-id-gsbp-3279da2>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}.gspb_row{position:relative}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}body.gspb-bodyfront #gspb_row-id-gsbp-3279da2>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}#gspb_col-id-gsbp-c6f811d.gspb_row__col--12{width:100%}@media (max-width:575.98px){#gspb_col-id-gsbp-c6f811d.gspb_row__col--12{width:100%}}.gspb_row #gspb_col-id-gsbp-c6f811d.gspb_row__col--12{padding:0}","footnotes":""},"class_list":["post-33792","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"type-4","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"acf":[],"_links":{"self":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/33792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/comments?post=33792"}],"version-history":[{"count":3,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/33792\/revisions"}],"predecessor-version":[{"id":33961,"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/pages\/33792\/revisions\/33961"}],"wp:attachment":[{"href":"https:\/\/edutrade.vn\/en\/wp-json\/wp\/v2\/media?parent=33792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}